Privacy Policy

Sleet Systems Inc ("Sleet Systems," "we," "our," or "us") operates SleetPOS, point-of-sale software licensed to retail merchants ("Merchants") who use it to process transactions and communicate with their own customers ("End Customers"). This Privacy Policy describes how we collect, use, and disclose information when Merchants and End Customers interact with our products and services.

Information We Collect

From Merchants: business name, owner name, email address, phone number, business address, EIN, payment processor credentials, and store configuration data.

From End Customers (collected by Merchants and processed on their behalf): name, phone number, email address, transaction history, loyalty data, and SMS/email consent records.

Automatically: device identifiers, IP address, app version, error logs, and usage analytics necessary to operate and secure the service.

How We Use Information

• To operate, maintain, and improve our products
• To process transactions on behalf of Merchants
• To deliver SMS and email messages that End Customers have opted in to receive
• To enforce our Terms of Service and applicable law (CAN-SPAM, TCPA, A2P 10DLC compliance)
• To communicate with Merchants about their account and our service

Sharing

We do not sell End Customer personal information. We share data only with: (a) service providers under contract who help us deliver the service (Twilio for SMS, Resend for email, Google Firebase for hosting and authentication), (b) authorities when legally required, and (c) successors in the event of a corporate transaction.

SMS and Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; text messaging opt-in data and consent will not be shared with, sold to, or rented to any third parties.

Phone numbers collected for SMS are used only to deliver the messages the recipient asked to receive. Consent records — including the time, method, and wording of each opt-in and opt-out — are retained as legal records and are never used for, or shared for, any third party's marketing.

Your Rights

End Customers may request access to, correction of, or deletion of their personal information by contacting the Merchant they transacted with, or by emailing support@sleetsystems.com. Merchants honor these requests through tooling we provide, which records soft-deletes and revocation events on an append-only audit log.

Retention

We retain transaction records and consent logs for as long as required by law or contract, after which they are anonymized or deleted.

Contact

Privacy questions: developer@sleetsystems.com

Sleet Systems Inc · 218 Roberts Avenue, Yonkers, NY 10703